Frequently Asked Questions (FAQ)

1. What is data recovery?

Answer : Data recovery is the process of retrieving deleted or inaccessible data from failed electronic storage media such as computer hard disk drives, removable media, etc.

Your data can become inaccessible due to a software problem, computer virus, mechanical or electrical malfunction or a deliberate human act.

2. Is my data recoverable?

3. What do I do if data lost (Logical)?

4. My disk appears to be physically damaged, what can I do?

5. What are the dangers of data recovery software?

6. What is the analysis process?

7. How long does the analysis take?

8. How long does the data recovery take?

9. Will I be contacted before any major work is done?

10. Do you have a copy of my data after delivery?

11. How will I get my data?

12. My data is confidential, how do you guarantee its security?

13. Are there cases where data cannot be recovered?

14. What happens if I don't get my data back?

15. How do I get to one of your locations?